Supporter Experience Collective:
Tips Techniques and Tools to Improve your Supporter Experience

The Triple Diamond Framework.PNG

Our supporter experience design model

A tool to help you create amazing, supporter-led experiences

Thank you so much for visiting this page to access the extra material we have created to support our session at IoF Fundraising Convention 2020!

CLICK HERE TO DOWNLOAD YOUR WORKSHEET - save your own version and work through the exercises, USING REAL LIFE CHALLENGES IN YOUR WORK.

We have created the worksheet to help you action everything in our talk straight away. You can pause the video to complete the actions during the session, or return to it afterwards.

ADDITIONAL CONTENT:
Here’s a recap of the model and how it works.
Here’s some additional tools to help you put the model in to action

UNCOVER
Stinky Fish will help you uncover internal insights
How Might We helps you frame problems

We hope you have a great virtual IoF Fundraising Convention 2020. Please do feedback on our sessions and get in touch if you have any questions.

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