In part two, we take a closer look at the REMARKABLE experiences rubric and consider how it might apply to fundraising experiences.
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Laura Hess and the World Experience Organisation (WXO) recently published a fascinating report called ‘REMARKABLE 2025’. Craig reflects on the lessons fundraisers can learn from the findings.
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AI is coming. Like it or not. How can we best prepare as fundraisers and use it to free our time to do the fundraising stuff that matters…
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Why relationship fundraising still matters in 2024. Exclusive chance to get hold of a copy of the third edition and attend a webinar and Q&A with Ken.
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We share seven questions you can ask to see how committed your organisation is to supporter care and experience.
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It’s easy to skip over the beginning of a meeting or workshop and dive straight into the work to get done. But spending a few minutes at the beginning of a meeting to bring the group together can play a key role in building psychological safety. That is, “a shared belief held by members of a team that the team is safe for interpersonal risk-taking.”
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You know the feeling when you have to take a deep breath in because your boss says
“I have some feedback for you.” They fumble and you can tell they are not finding it easy to share. Often they might even say “someone has said…” The whole conversation feels very awkward and no one really benefits. So what do you do? You avoid receiving and giving feedback.
Six words stories are a fun way to engage your colleagues and get their creative juices flowing. It is just one of the storytelling techniques we share on our ‘Copywriting for Fundraising Success’ course.
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So how prepared are we for hybrid working? What will that look like? Why, you are probably asking, is it relevant for supporter experience?
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